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Vision Valcom Consulting Group Inc., is governed by its Vision Statement: To be the service provider of choice for professional services in the markets that we serve. Mission Valcom Consulting Group's commitment to its clients is based on a concept of total quality management, providing superior customer service and maintaining a high quality, mission-oriented and customer-focused core managerial and staff capability. Company employees are focused on the following company mission: To provide quality professional services at competitive rates that improve the performance and efficiency of targeted government departments and agencies, institutions and industry. Quality | ||||
| Valcom is an ISO 9001 registered company, committed to providing a high level of customer satisfaction for all its products/services. |
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Sustainability Valcom Consulting Group Inc. continues to be a positive contributor to a cleaner and brighter Canada. As a privately owned company that stretches from Vancouver to Halifax, it takes pride in being a very successful company that encourages higher standards of education, a positive work environment, and strong community participation. Valcom's support of a greener Canada is confirmed with its company policy that directs procurement managers to purchase only energy saving equipment, recyclable printing paper, and to reduce waste. Use of electronic media is encouraged to reduce the amount of paper products required. Valcom consistently works with provincial companies and organizations in developing partnerships for future growth. It works with educational institutions to promote various tradespersons and technologists so that they can be prepared for immediate work upon their successful graduation.. Health and safety are of primary importance to the leadership of Valcom where it has instituted an effective safety organization that is responsible for the dissemination of safety and health related information as well as resolving any issues which may arise in the work place. Valcom also subscribes to Workers Compensation. All Valcom satellite offices are provided with written copies of Health and Safety Directives. All employees, regardless of stature, are strongly encouraged to participate in community events and activities. Contracted personnel hired for short term engagements are also encouraged to support their communities. In summary, Valcom is a very sustainable- consciences organization that believes in, and supports a greener tomorrow. Clients Valcom is committed to providing quality service at highly competitive prices. Valcom maintains memberships in various professional organizations to ensure a high level of technical knowledge and capability to accurately assess clients needs and expectations. To ensure client satisfaction, Valcom management is organized to provide single point of contact "account managers" in each of the company's areas of expertise. The account manager monitors client satisfaction, via the established Valcom quality control monitoring system, with a view to constant improvement of Valcom's services. Employees Our employees are the key to our current and future successes. We attract and develop highly motivated and capable personnel who are dedicated both to personal advancement and to the attainment of Valcom’s objectives. In partnership with our personnel, we have fostered a culture based on the core values of integrity, respect for the individual, excellence, accountability, customer success, innovation and teamwork. Valcom's highly skilled personnel are responsible for satisfying the daily needs of our clients and business partners. | ||||
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